Welcome to the Ryan Goldsmith Automotive Tire Sales website. To help our customers better understand our order delivery process, we have established the following Shipping Terms. Please read this information carefully before placing an order.
I. Shipping Regions
All products sold by Ryan Goldsmith are shipped from our warehouses located within the United States. Currently, we primarily provide delivery services to destinations within the U.S. We will arrange the appropriate shipping carrier and logistics channel based on the delivery address provided in your order.
II. Order Processing Time
All orders will be processed on the same day that successful payment is received.
Order processing includes the following steps:
Inventory verification
Order information review
Packaging and dispatch arrangements
Logistics system entry
Please note that order processing times may experience slight delays during holidays, system maintenance periods, or in the event of unforeseen circumstances.
III. Estimated Shipping Time
Once an order has been dispatched, the standard shipping time is approximately 2 business days.
Actual delivery times may be affected by the following factors:
Weather conditions
Increased logistics volume during holiday seasons
Delivery arrangements for remote or rural areas
Operational adjustments made by shipping carriers
Ryan Goldsmith will make every effort to ensure that orders are dispatched promptly and delivered in a timely manner.
IV. Shipping Carriers
We select the most suitable shipping carrier to fulfill your delivery based on the specifics of your order. Specific logistics details will be provided in your order shipment notification.
Once an order has been shipped, customers may track the status of their shipment using the provided logistics information.
V. Clearance Sale Information
Due to intense market competition, continuously rising operating costs, and sustained business pressures over recent years, Ryan Goldsmith is currently conducting a clearance sale to liquidate existing inventory—even at a loss. Selected automotive tires on our website are being offered at discounted prices to reduce excess stock and mitigate operational losses.
Although we are currently in a clearance phase, we will continue to process orders according to our standard procedures and strive to maintain high standards for both logistics delivery and customer service. Please note that inventory for some items is limited; once sold out, these items may not be restocked.
VI. Responsibility for Delivery Information
Customers are responsible for ensuring that the delivery information provided is accurate and complete. This includes:
Recipient’s full name
Contact telephone number
Detailed delivery address
Postal code/Zip code
If a delivery fails due to an incorrect address, an invalid contact number, or the absence of a recipient to sign for the package, the customer may be held responsible for any resulting costs or liabilities.
VII. Return and Refund Policy
Customers may request a return within 30 days of receiving their order. Provided that the returned items meet the conditions outlined in our website’s Return Policy, we will initiate the refund process once we have received the returned goods and completed our inspection.
Refunds typically take 3 business days to be credited; however, the actual time required may vary depending on the processing speed of the respective payment institution.
VIII. Shipping Irregularities
Please contact Customer Service immediately if any of the following situations occur:
No updates to shipping tracking information for an extended period
Items damaged during transit
Receipt of incorrect items
Lost packages
We will assist customers in resolving these issues with the shipping carrier based on the specific circumstances.
Thank you for your understanding and support of Ryan Goldsmith. Even as we are currently in a stock clearance phase, we remain committed to diligently processing every order and striving to provide our customers with a stable and reliable shipping experience.